developing a channel on WhatsApp

Entry date: 03 August 2018 Author: Emir Vishnu Join the discussion

Etihad joins KLM in developing a channel on WhatsApp. The Dutch airline became the first to launch a WhatsApp business account last year, which allows customers to confirm bookings, ask questions, and receive check-in notifications, boarding passes and flight status updates using the verified WhatsApp Business app. 

Etihad launches customer service line on WhatsApp - Tech News | The Star Online Source: Etihad launches customer service line on WhatsApp - Tech News | The Star Online